Human reliability remains one of the most critical and underestimated factors in process safety and operational performance. Even with increasing automation, non-automatable field operator tasks remain an essential contribution in operations. Field operator competency therefore plays a key role in preventing process upsets and equipment failures as well as incidents. This session explores how digital photorealistic procedure simulation can dramatically improve consistent execution, overall workforce performance, reduce operational errors, and strengthen procedural compliance. Drawing on real-world case studies from refineries and chemical plants, we’ll examine how organizations achieve measurable ROI through improved training, consistency, and safety. In this session, you will learn:

• How unclear or ambiguous SOPs contribute to human error and operational risks.
• Why combining clear procedures with digital simulation increases knowledge retention and execution quality.
• How companies use photorealistic simulation to standardize training and reduce incident rates.
• Practical steps for transforming traditional SOPs into interactive, measurable learning experiences.